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Briefing: Commercial brokers are ‘very naïve’ about insurance fraud
How is the industry faring six months on from Consumer Duty implementation?
Aviva’s Blanc reveals sackings for inappropriate behaviour
Lloyd’s issues statement after investigation into allegations of non-financial misconduct at CFC
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Supreme Court unanimously rejects insurers’ mixed injury appeal
Catch up on insurers’ 2023 full-year financial results
Aon snaps up broker veteran for new chief executive role
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Briefing: If claims is the shop window, I’m not buying
Insurance M&A continues to rise – but has it reached its peak?
In Focus: How MGAs stop brokers being left ‘high and dry’ as capacity fears continue
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Gallagher UK and Ireland posts 6% organic growth for Q1 2024
Carl Shuker: ‘Single Howden brand’ seeks to continue growth trajectory by being ‘client centric’
Jane Kielty: Aon leverages expertise and scale to ‘join the dots’ for clients
Insurers
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Briefing: Where has all the capacity gone?
Colm Holmes: Brokers will see ‘fruits of our new strategy’
Jon Dye: Hiscox’s broker partners ‘absolutely front and centre’ to growth ambitions
Ratings
MGA MARKET 2023/24
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Five Star 2023 MGA Ratings
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Headline results released for Insurance Times’ 2024 Five Star Rating Report: Commercial and Personal Lines
Industry looking to finally apply itself to eTrading
Insurance Times launches 2024 eTrading survey for UK brokers
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Schemes
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News
Ecclesiastical reignites schemes partnership with insurance broker
News
Brokers that focus on specialty can ‘stand out’ in insurance market
News
‘Unlimited pool of potential’ for niche broker schemes – Peter Blanc
News
Axa Commercial launches directory to help brokers navigate niche schemes market
Sponsored Content
Q&A: Hiscox on growing its broker schemes proposition
IT Interview
‘Scalability and growth is a massive thing for us’ – GoShorty
News Analysis
In Focus: How niche schemes are becoming more important to brokers’ growth strategies
News Analysis
In Focus: How can brokers showcase their value to insurers via specialist schemes?
News
Travel insurance distribution platform for UK brokers launched
News
Ecclesiastical augments schemes book in push to double size of business
Sponsored Content
Creating a modern schemes proposition – Hiscox
News
Ecclesiastical continues schemes expansion with new broker deal
News
Acturis inks partnership with DLG on Motability Scheme
News Analysis
Earnings from broker schemes rise as hard market cycle persists
IT Interview
James Nicholson: From graduate scheme to Zurich’s chief of claims
News
Tech Nation founder launches spin-off scheme
News
Insurtech UK welcomes new government scheme for AI and digital innovations
News
PIB Group appoints new chief executive for underwriting and schemes
News
Biba launches new scheme offering specialist building warranty cover
News
From graduate scheme to chief executive, insurance sector can do more to attract talent – Tim Bailey
People moves
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News
Arch Insurance International announces new chief claims officer
News
DLG announces major leadership changes
News
Ecclesiastical snaps up Aviva leader for underwriting role
News
Ancile appoints new chief executive
News
Allianz officially rebrands LV=Broker as it makes new appointment
News Analysis
Steve Bashford: Arch’s strategy is bringing ‘London expertise to the regions’
News
Completion of RSA’s NIG acquisition ‘accelerates’ insurer’s plans
News
SSR and QBE ink new five year deal
News
McLarens expands UK and Ireland team with new appointment
News
Argenta appoints new non-executive director
News
Allianz announces new appointment as Milliner departs
News
Crawford announces new UK head of cyber and technology risks
News
HugHub chief executive retires
News Analysis
What do brokers want from 2024’s Biba conference?
News
High Five: Catch up on the biggest stories this week
News
The biggest people moves announced this week
News
Allianz announces new LV=Broker MD as Crane departs ahead of rebrand
News
JMG Group announces new regional managing director following acquisitions
News
Crawford and Company appoints new UK chief customer officer
News
Arch Insurance International names new deputy chief executive
Motor
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Van insurance premiums rise – but rate of increase is slowing
News
Supreme Court mixed injuries ruling opens way to dispute resolution adoption
News
Motor premiums stabilise – but cost to insurers mounts
News
PeppercornAI raises more than £3m to develop AI platform
News
ABI clamps down on motor premium finance charges
News
‘Very tough’ personal lines market could drive more broker M&A
News
Percayso inks deal to distribute more credit data to insurance firms
News
Motor premiums ‘may be turning a corner’ as prices drop
News
Comfort revamps breakdown policies with increased limits
News
‘High levels’ of switching sees Money Supermarket grow insurance revenue
IT Interview
Graham Hawkins: The unintended environmental consequences of ‘green’ initiatives
Sponsored Content
Pearson Ham Group: Is it all change for the UK car insurance market?
News
Broker launches environment friendly van cover
News
Social media presents ghost broking risk and education opportunity
News
Pensioners hit hard by soaring car insurance costs
News
FCA issues new update on Gap insurance
News
FOS makes insurance prediction as more complaints expected in 24/25
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Aviva launches new telematics initiative for drivers
News
Home insurance premiums surge after bad weather strikes in Q1 2024
News
Consumer trust declines following surge in insurance premiums
Financial
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Sony unit backs Urban Jungle as it raises £11.2m
News
HugHub enters administration following funding problems
News
French embedded insurer gets FCA approval for UK operations
News
Axa signs new deal with Premier League football club
News
MGAA announces new member
News
Marsh expands cyber facility to provide more excess insurance capacity
News
Beazley grows IWP by 7% in Q1 2024
News
Supreme Court mixed injuries ruling opens way to dispute resolution adoption
News
Motor premiums stabilise – but cost to insurers mounts
News
Gallagher UK and Ireland posts 6% organic growth for Q1 2024
News
PeppercornAI raises more than £3m to develop AI platform
News
FCA dispels profits myth about Consumer Duty
News
Maksure approved as Lloyd’s registered broker
News
Warning as new industry loss estimate for Storm Babet damage issued
News
Ondo increases LeakBot deployments in UK
News
MGA secures new long-term capacity deal
News
Broker announces another scheme deal with car club
News
Motor premiums ‘may be turning a corner’ as prices drop
News
Comfort revamps breakdown policies with increased limits
News
Amazon Insurance Store officially closes for new business
London Market
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News Analysis
London looking positive but ‘this is no time for complacency’
Sponsored Content
Q&A: Charles Taylor InsureTech discusses London market digitalisation
News
Rokstone launches D&O limit of indemnity calculator to support brokers
News
MGA takes box at Lloyd’s of London
News
Howden Specialty’s chief executive appointed to LMG board
News Analysis
Briefing: Turning point for geopolitical risk in 2024?
News
Neal issues Blueprint Two update after phase one delayed
News
Lloyd’s reports 2023 profit surge and ‘strongest’ COR since 2007
News
Apollo forms new partnerships for Lloyd’s Marine Builders’ Risk Consortium
IT Interview
Jason Storah: Aviva’s Probitas buy marks ‘win-win’ to accelerate ‘organic ambitions’
News
Markel announces new head of bloodstock for London market
News Analysis
FCA battling ‘snitches get stitches’ mindset when it comes to non-financial misconduct
News
Lloyd’s Tiernan urges caution despite record 2023 underwriting profits
News
Lloyd’s of London improves COR by nearly eight percentage points in 2023
News
Aviva ‘unlikely’ to buy more in Lloyd’s market following Probitas deal
News Analysis
What will 2024’s elections mean for business and insurers?
News
PPL hires ex-London Stock Exchange boss as chief executive
News
Ardonagh Specialty’s Price Forbes moves all business lines to Whitespace
News
Lloyd’s appoints new general counsel
News
LMA releases updated hull and cargo clauses
M&A
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News
Endeavour Ventures buys HugHub’s extranet platform
News
Completion of RSA’s NIG acquisition ‘accelerates’ insurer’s plans
News Analysis
What do brokers want from 2024’s Biba conference?
News
Aon completes £10.6bn NFP acquisition ‘faster than anticipated’
News
Aviva expands regional presence with two new trading offices
News
Jensten expands schemes and affinities business with acquisition
News
CFC assembles M&A-focused team in renewable energy market
News
Update issued on RSA and NIG integration as brand name yet to be decided
News
Expected closing date of Aon and NFP deal revealed
News
‘Very tough’ personal lines market could drive more broker M&A
News
High Five: Catch up on the biggest stories this week
News
Jensten secures £170m funding boost as it prepares to make further acquisitions
News
Percayso inks deal to distribute more credit data to insurance firms
News
Alan Boswell Group expands with broker acquisition
News
Ecclesiastical reignites schemes partnership with insurance broker
News
JMG Group expands portfolio and geographical reach with acquisition
News Analysis
What’s driving more UK brokers to sell up?
News
High Five: Catch up on the biggest stories this week
News
Seventeen Group announces Watford broker as third 2024 acquisition
IT Interview
Carl Shuker: ‘Single Howden brand’ seeks to continue growth trajectory by being ‘client centric’
Risk Management
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News Analysis
Insurance sector in race against time to tackle rising storm challenges
News Analysis
Briefing: Biba Conference likely to see technology top the agenda
News
Insurance Times launches hybrid working survey in partnership with Vermelo RPO
News
Aviva inks new deal to offer online risk and reputation solutions
News Analysis
TechTalk: Climate change focused insurtechs support insurers to ‘insure the uninsurable’
News
Marsh expands cyber facility to provide more excess insurance capacity
News Analysis
What do brokers want from 2024’s Biba conference?
News
High Five: Catch up on the biggest stories this week
News
Home premiums surge by 31% in Q1 2024 as insurer costs rise
News Analysis
London looking positive but ‘this is no time for complacency’
News
Video: Navigating Excellence Webinar – Diving Deep into the 2024 Commercial Lines Ratings
News
CFC assembles M&A-focused team in renewable energy market
News
Zurich UK announces new MGA deal
News
MS Amlin inks deal to bolster modelling capability
News
MGA secures new long-term capacity deal
News Analysis
Briefing: Saving the high street broker requires embedding in the community
News
Underinsurance a major concern for brokers – Aviva
News
Cytora and DynaRisk partner to help insurers reduce cyber risk
News
(Re)insurer launches new insurance broking arm
News Analysis
Briefing: Insurance industry is in the grip of cyber conundrum
Insurtech
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News
Broker launches academy to expand peer-to-peer learning
News
Insurtech startup launches AI solution for brokers
News
Endeavour Ventures buys HugHub’s extranet platform
News
Sony unit backs Urban Jungle as it raises £11.2m
News
HugHub enters administration following funding problems
News Analysis
TechTalk: Climate change focused insurtechs support insurers to ‘insure the uninsurable’
News
HugHub chief executive retires
News
PeppercornAI raises more than £3m to develop AI platform
IT Interview
Oke Eleazu: Addressing the diversity and inclusion dilemma in insurance
News
More than 100 insurance startups actively deploying AI
News
More UK claims handlers ‘increasingly frustrated’ by delays and communication
News
Regsearch plots UK launch following AI partnership
News
Ondo increases LeakBot deployments in UK
News
Percayso inks deal to distribute more credit data to insurance firms
IT Interview
Matt Hicks: Addressing underinsurance via digital transformation
News
Backchat: Being named in inspirational women list a ‘profound honour’
News
New commercial broker software platform set to be unveiled at Biba
News Analysis
Briefing: Who’s afraid of open insurance?
News
Broker launches environment friendly van cover
News
Backchat: April 2024
Fraud
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News
Allianz to enhance fraud prevention as scammers turn to AI and deep fakes
News Analysis
Briefing: How has Ifed evolved its approach to online ghost brokers?
News
Regsearch plots UK launch following AI partnership
Sponsored Content
The continued rise of AI – Carpenters Group
News
Fraudster caught out by appearance on Jeremy Kyle show
News
Social media presents ghost broking risk and education opportunity
News Analysis
Tackling opportunistic fraud requires ‘a measured approach’
News Analysis
Briefing: Commercial brokers are ‘very naïve’ about insurance fraud
News
Fraudster who made £75,000 worth of travel claims caught after LV checks
News
FCA warns of clone pretending to be Admiral Insurance
News
Zurich finds surge in fraudulent property insurance claims
News
Sedgwick saves nearly £50m for clients as fraud strategy continues to evolve
IT Interview
Diversity of fraud is ‘biggest challenge’ for UKGI market – IFB
News
ERS appoints new head of counter fraud
News
Allianz catches dishonest hearing loss fraudsters
News
Allianz Commercial reveals 2023 claims fraud saving figures
News Analysis
Briefing: Partnership working to raise awareness of insurance fraud
News
Ecclesiastical reveals surge in fraud claims – and the trends that are emerging
News
Cross-industry checks lead to man being sentenced for bogus TV claims
News
Ghost broker sentenced after offering fake motor policies to Sudanese nationals
Claims
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News Analysis
Insurance sector in race against time to tackle rising storm challenges
News Analysis
Briefing: If claims is the shop window, I’m not buying
News
Video: Navigating Excellence Webinar – Diving Deep into the 2024 Commercial Lines Ratings
News
More UK claims handlers ‘increasingly frustrated’ by delays and communication
News
High Five: Catch up on the biggest stories this week
News
Motor premiums ‘may be turning a corner’ as prices drop
News Analysis
In Focus: How can parametric insurance policies improve processes for climate-related claims?
News
Weather-related home insurance claims reach record high
News
Luton Airport reveals insurer progress on removing vehicles from destroyed car park
News
Backchat: April 2024
News
Insurers paying out £1.13m every hour in motor claims
IT Interview
Q&A: Investing in talent key to maintaining ‘speed and agility’ in claim surge responses
News
Backchat: Bard of Salford pens peculiar claims inspired poetry
News
Spotlite launches new claims support for entertainment sector
News
FOS makes insurance prediction as more complaints expected in 24/25
News
Consumer trust declines following surge in insurance premiums
News
FCA identifies ‘areas for improvement’ in insurers’ valuation of vehicles
News
ABI ‘disappointed’ by Supreme Court ruling and warns of increased cost pressures
News
Revealed: Insurance Times Claims Excellence Awards finalists 2024
News
Supreme Court unanimously rejects insurers’ mixed injury appeal
Artificial Intelligence
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News
Insurtech startup launches AI solution for brokers
News Analysis
Briefing: Biba Conference likely to see technology top the agenda
News
PeppercornAI raises more than £3m to develop AI platform
News
‘More clarity’ needed from regulators over AI
News
More than 100 insurance startups actively deploying AI
News
FCA to explore big tech opportunities for insurance industry
News
Regsearch plots UK launch following AI partnership
News
Organisational barriers hampering insurance customer service – Capgemini
News
New commercial broker software platform set to be unveiled at Biba
Sponsored Content
The continued rise of AI – Carpenters Group
News Analysis
The double-edged sword of data science
News
Insurers still looking at data in ‘monolithic way’
News
Cyber insurance is ‘inaccessible’ for SMEs
News
Lloyd’s Lab unveils America-focused cohort 12
News
Zurich platform update compliant with EU AI regulation
News
High Five: Catch up on the biggest stories this week
News Analysis
The Big Question: How does the increasing integration of data analytics in insurance impact the war for talent?
News
Generative AI can make embedded insurance ‘more productive’ – Ericson Chan
News Analysis
UK has ‘right approach’ to AI versus EU’s legislation
News Analysis
Briefing: AI must be used intelligently to augment people-based insurance sector
Household
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News
Sony unit backs Urban Jungle as it raises £11.2m
News Analysis
TechTalk: Climate change focused insurtechs support insurers to ‘insure the uninsurable’
News
Home premiums surge by 31% in Q1 2024 as insurer costs rise
News
'Record breaking’ amount of IPT collected as premiums rise
News
Warning as new industry loss estimate for Storm Babet damage issued
News
‘Very tough’ personal lines market could drive more broker M&A
News
Ondo increases LeakBot deployments in UK
News
Amazon Insurance Store officially closes for new business
News
‘High levels’ of switching sees Money Supermarket grow insurance revenue
News
Weather-related home insurance claims reach record high
News
Home insurance premiums surge after bad weather strikes in Q1 2024
News
Aviva increases direct home cover limits
News
Cats knocking over TV among thousands of pet claims received by Aviva
News
Home insurance premiums rising at record pace
News
JM Glendinning expands portfolio with broker buy
News
Storms and inflation drive rise in average cost of building insurance claims
News
Lemonade’s UK arm drives European growth
News
Millions of UK homes at risk of underinsurance
News
Home insurance premiums surge by 32% in Q4 2023
News
Admiral and Google Cloud partnership to place customers ‘at its heart’
Diversity and Inclusion
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News
Insurance Times launches hybrid working survey in partnership with Vermelo RPO
News
Top talent being ‘swallowed up’ through M&A causing recruitment challenges
News
High Five: Catch up on the biggest stories this week
IT Interview
Oke Eleazu: Addressing the diversity and inclusion dilemma in insurance
News
UK insurers face European market hiring challenge following Brexit
News
Backchat: Being named in inspirational women list a ‘profound honour’
News
Markel prioritising DEI in recruitment for 2024
News
Crawford and Company launches carers policy for UK employees
News
ABI releases guide to help industry improve support for autistic customers
News
Insurance Times and Genasys team up for April Fools’ Day prank
News
Genasys sponsors insurance-based PC game to entice new talent
IT Interview
Tim Bailey: ‘Attracting and retaining talent’ vital to Zurich’s success
News
Gambit Partners and iCAN hit ‘significant milestone’ with new joint office
News Analysis
The Big Question: How does the increasing integration of data analytics in insurance impact the war for talent?
News Analysis
Briefing: Insurtech is still a man’s game – but it’s changing
News
Chief executive keen to ‘drive change’ after being named in inspirational women list
News Analysis
FCA battling ‘snitches get stitches’ mindset when it comes to non-financial misconduct
News
UKGI celebrates International Women’s Day 2024
News Analysis
Briefing: The trouble with motor insurance
News
Financial education leaves insurance ’off the table’ – Black Girl Finance
Regulation
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News
IUA among organisations to slam FCA’s ‘name and shame’ plans
News Analysis
Briefing: If claims is the shop window, I’m not buying
News
French embedded insurer gets FCA approval for UK operations
News
The biggest people moves announced this week
News
FCA dispels profits myth about Consumer Duty
News
‘More clarity’ needed from regulators over AI
News
FCA to explore big tech opportunities for insurance industry
News
'Record breaking’ amount of IPT collected as premiums rise
News Analysis
The Big Question: What are the biggest challenges set to hit brokers in H2 2024?
News Analysis
Complaints handling not up to scratch as complaints volumes soar
News
High Five: Catch up on the biggest stories this week
News
Regsearch plots UK launch following AI partnership
News
Napo ‘first pet insurer’ in UK to offer medical cover for XL Bullies
News
FCA reveals findings of review into travel insurance signposting rules
News Analysis
Is travel insurance next on the FCA’s radar?
News
FCA identifies ‘areas for improvement’ in insurers’ valuation of vehicles
News Analysis
TechTalk: Impact of simplified R&D scheme for insurtechs and startup brokers is ‘yet to be seen’
News
Supreme Court unanimously rejects insurers’ mixed injury appeal
News
High Five: Catch up on the biggest stories this week
News Analysis
UK has ‘right approach’ to AI versus EU’s legislation
Results
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News
Gallagher UK and Ireland posts 6% organic growth for Q1 2024
News
Insurance Times Tech and Innovation Awards now open for entry!
News
Lloyd’s reports 2023 profit surge and ‘strongest’ COR since 2007
News
Sabre ‘now seeing the benefits’ of making an early call on inflation – Geoff Carter
News
Clear Group improves ebitda by 33.4% in year to October 2023
News
Canopius Group sees profit surge during 2023
IT Interview
Rob Munden: Euna’s Five Star service hinges on ‘not becoming complacent’
News
Aviva has ‘clear momentum’ following full-year 2023 results – Blanc
News
Admiral posts COR of 88.7% for 2023
News
Aviva’s UK&I GI business boosts premiums in 2023 despite slight undiscounted COR rise
News
Hiscox UK posts £630m ICWP for 2023
News
Catch up on insurers’ 2023 full-year financial results
News
Axa reports €19.3bn P&C gross written premium in Europe for 2023
News
Q&A: Aviva looking to ‘raise the game’ with its eTrading platform
Research
Full Insurance Times Five Star Rating Report: MGA market 2023/24 now available
IT Interview
Colm Holmes: Brokers will see ‘fruits of our new strategy’
News
Watch: Relive the 2023 Insurance Times Awards
Research
The 2023 Insurance Times Digital Adoption Report is out now
News
Out now: Top 50 Brokers 2023 digital edition
Research
Broker Service Survey 2023/24 now open – has your insurer partner provided a five star service?
Property
Previous
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News Analysis
TechTalk: Climate change focused insurtechs support insurers to ‘insure the uninsurable’
News
More than 100 insurance startups actively deploying AI
News Analysis
In Focus: How can parametric insurance policies improve processes for climate-related claims?
IT Interview
Bill Bradshaw: FM Global able to take ‘a really long-term view of risk’ where climate is concerned
Sponsored Content
Navigating the property storm – Travelers
News
Ardonagh Specialty’s Price Forbes moves all business lines to Whitespace
News
Home insurance premiums surge by 32% in Q4 2023
Sponsored Content
Building storm resilience – Gallagher Bassett
News
Insurtech funding plummets to lowest level since 2018
News
UK entering 2024 ‘more positively’ with insurance rates – Marsh
News
Astute Insurance Solutions snaps up property specialist broker
News Analysis
The Big Question Jan/Feb 2024: How can property insurance solutions be developed to encourage green methods of construction?
News
2023 natural disasters caused £299bn of economic losses globally – Aon
News
Storm damage among top three claims from property clients – Lansdown
News
MGA Ventis launches in UK
News
Insurer issues warning as more vandals target heritage organisations
News
New UK real estate MGA to launch in early 2024
News
Lloyd’s broker to support £9.5m restoration project with Aviva and Axa help
News
Property insures facing ‘mixed bag’ of news over claims costs
News
Heightened fraud risk in the wake of recent storms – McLarens
ESG
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News
Broker launches academy to expand peer-to-peer learning
News
Extinction Rebellion and Just Stop Oil target multiple insurance offices
News Analysis
TechTalk: Climate change focused insurtechs support insurers to ‘insure the uninsurable’
News
CFC assembles M&A-focused team in renewable energy market
News Analysis
Increasing natural catastrophe losses necessitate a resilience focus
News Analysis
In Focus: How can parametric insurance policies improve processes for climate-related claims?
IT Interview
Graham Hawkins: The unintended environmental consequences of ‘green’ initiatives
News Analysis
Is carbon credit cover the next cyber market?
News
Broker launches environment friendly van cover
News Analysis
Briefing: Reinsurer says enough is enough as nat cat costs continue to rise
News
High Five: Catch up on the biggest stories this week
News
‘Strong demand’ for green bonds despite fears investment opportunities will narrow
IT Interview
Bill Bradshaw: FM Global able to take ‘a really long-term view of risk’ where climate is concerned
News
Insurance industry facing ‘challenging period’ due to regularity of storms
Sponsored Content
What’s next for ESG in 2024 – Gallagher Bassett
News
Backchat: March 2024
News
The Green Insurer inks partnership with LV= General Insurance
News
Aviva and Howden team up to insure UK’s first solar energy subscription service
News
Protestors splatter fake blood across insurance offices
News
Insurance industry has a ‘dearth of creativity’ – Sam White
Broker Software Platforms
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News
Endeavour Ventures buys HugHub’s extranet platform
News
Fleet specialist inks deal to expand commercial risks coverage
News
Recently launched broker system to use Imarket solution
IT Interview
Matt Hicks: Addressing underinsurance via digital transformation
News
MGA launches travel product on broker distribution platform
News
Ardonagh Advisory taps low code to accelerate digital transformation
IT Interview
‘Scalability and growth is a massive thing for us’ – GoShorty
News
Ardonagh Specialty’s Price Forbes moves all business lines to Whitespace
Sponsored Content
Learning the ways of the underwriting workbench – Optalitix
News
Pet wearables firm launches product in partnership with Ignite and Covèa
News
Marsh taps into digital trading platform to advance digitisation strategy in London market
News Analysis
Commercial lines digitalisation must accelerate to avoid risks – IS2
Research
Industry looking to finally apply itself to eTrading
News
Q&A: MPR says ‘nothing has changed in our approach, attitude and commitment’
Research
Insurance Times launches 2024 eTrading survey for UK brokers
Sponsored Content
Creating a modern schemes proposition – Hiscox
IT Awards 2023
Insurance Times Awards 2023: AllClear Insurance invests in technology to maintain customer-first approach
IT Awards 2023
Insurance Times Awards 2023: Superscript cuts quote time by 60% from industry average
IT Interview
Theo Duchen: Brokers of the future will be ‘half human and half bot’ when eTrading
IT Awards 2023
Insurance Times Awards 2023: Applied Systems celebrates close collaboration with Howden
eTrading
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Sponsored Content
Q&A: RSA talks ‘breaking barriers’ around eTrading complex SME risks
News
Fleet specialist inks deal to expand commercial risks coverage
News Analysis
Concerns raised that risks placed on eTrading platforms could ‘go too far’
News
New creatives scheme announced for recently launched broker
Sponsored Content
Q&A: RSA discusses eTrade improvements
News
High Five: Catch up on the biggest stories this week
News
Q&A: Aviva looking to ‘raise the game’ with its eTrading platform
Sponsored Content
Learning the ways of the underwriting workbench – Optalitix
News
Q&A: RSA has ‘transformed every area’ in bid to improve eTrading experience
Research
Insurance Times launches 2024 eTrading survey for UK brokers
News
Manifesto 2024: Further eTrading research needed to identify technology ‘pinch points’
IT Interview
Insurance Times Advent Calendar: Stuart Reid
IT Interview
Theo Duchen: Brokers of the future will be ‘half human and half bot’ when eTrading
News
Commercial brokers ‘frustrated’ by ‘widening gap’ in insurer service
IT Interview
Steve Hearn: New chairman advocates a ‘continuity of direction’ for PPL
News
‘We rely on them to feed us’ – brokers praised for role in capturing data
News
Tysers bolsters broking operations with new platform
News
PPL deploys new upgrade for Next Gen platform
News
Largest global brokers now live on new PPL London market platform
News Analysis
Zurich not standing still on eTrading investment following top spot platforms ranking
Claims Technology
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News
More UK claims handlers ‘increasingly frustrated’ by delays and communication
News
Ondo increases LeakBot deployments in UK
News
RightIndem chief executive steps down
News
Insurance industry not matching customer expectations for green parts – Solera
Sponsored Content
Building storm resilience – Gallagher Bassett
News
Is the industry doing the ‘right thing’ when it comes to AI?
Sponsored Content
Q&A: ICEYE on the utility of satellite data for flood damage mitigation
News
Edgeley calls for ‘closer collaboration between insurers and brokers on insurer service
IT Awards 2023
Insurance Times Awards 2023: Finalists announced for Claims Partner of the Year
IT Awards 2023
Insurance Times Awards 2023: Sedgwick and Typhoon8 enable quicker turnaround on cash claims
IT Awards 2023
Insurance Times Awards 2023: GT Motive has ‘disrupted the market in a positive way’
IT Awards 2023
Insurance Times Awards 2023: Crawford TPA’s strategy seeks to enhance client experience
IT Awards 2023
Insurance Times Awards 2023: Business Partner of the Year finalists announced
Sponsored Content
Don’t forget physical technology in insurance – Browne Jacobson
News
Broker CEO Forum: Generative AI to become ‘really interesting’ tool for brokers selling data poor lines
News
AI can support ‘seamless claims’ but there’s ’no substitute for human skills’ – Sedgwick
News Analysis
Revealed: Who won at the Tech and Innovation Awards 2023?
News
Aspen appoints new claims management partner
News
Marco Perestrelo: ‘We have seen first hand how technology creates new experiences for customers’
News
Technology Champion of the Year 2023 shortlist unveiled
Cyber
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News
Aviva inks new deal to offer online risk and reputation solutions
News
Aegis London hires new underwriting team to strengthen cyber market position
News
Cytora and DynaRisk partner to help insurers reduce cyber risk
News Analysis
Briefing: Insurance industry is in the grip of cyber conundrum
News
Brokerslink adds cyber security business to network
News
Coalition launches cyber insurance offering on Acturis platform
News
CFC teams up with Biba for new cyber hub
News
Cyber insurance is ‘inaccessible’ for SMEs
News
UK SMEs are leaving themselves open to cyber threats – Cowbell
News Analysis
Will insurers swipe right on covering dating apps’ unique risks?
News
AI to play ‘pivotal role’ in combatting cyber risk – GlobalData
News
Beazley launches new cyber security arm
News Analysis
Superscript enters next phase of accelerated growth with SME focus
Sponsored Content
Video: CFC cyber boss discusses world’s first Cyber Monitoring Centre (Part 1 of 3)
News Analysis
The Big Question: How can brokers stay updated on cyber security threats and offer effective risk management support to commercial clients?
News
Ransomware top cyber threat for insurance sector in 2024
IT Interview
Claud Bilbao: ‘Size matters’ as medium-sized businesses face cyber attacks
News
Insurers need more data, policy and legal clarity to safely provide cyber insurance – Deloitte
News
Marsh appoints new cyber product leader
News Analysis
Reading the ransomware room: Cyber criminals set to ‘attack, shift, re-brand and strike again’ in 2024
Financial Ratings
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BIBA
Insurance DataLab ‘shines the light’ on UKGI’s best brokers at Biba
News
RSA announces departure from UK personal lines motor market
News Analysis
TechTalk: Silicon Valley Bank collapse could see ‘contraction of capital’ – but for now it’s business as usual
News Analysis
Hardest reinsurance renewal market in years to create knock-on impacts
News
Deteriorating outlook for UK insurers as inflation bites – Fitch Ratings
News
General insurance firms’ creditworthiness will be hardest hit by inflation – Fitch
News
Lloyd’s improves ‘underlying performance’ – AM Best
News
Fitch Ratings confirms neutral outlook for global reinsurance sector
Analysis
Briefing: Stable it may be, but London needs real modernisation momentum
News
Credit ratings agency retains stable outlook for London market
Analysis
When it comes to financial performance, does bigger really mean better?
News
Credit ratings agency retains ‘negative outlook’ on UK’s non-life insurance sector
Analysis
Briefing: Russia-Ukraine insured losses deemed ‘manageable’ – but how long for?
Analysis
Motor market back in black as claims fall
News
UK non-life company market set to deteriorate in 2022 – Fitch Ratings
News
Allianz’s total revenue growth soars despite natural disaster burdens
News
GRP eyes further M&A amid soaring premium growth
News
Ransomware drives harder cyber response from insurers
Features
Briefing: Why Zurich is having a purple patch
News
Aviva’s share buyback is a ‘real positive’ says UKGI boss
Travel
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News
MGA launches travel product on broker distribution platform
News
FCA reveals findings of review into travel insurance signposting rules
News Analysis
Is travel insurance next on the FCA’s radar?
News Analysis
What does the FCA’s actions on Gap mean for the future?
News
Miller expands into parametric insurance market
News
US-owned Trawick International acquires controlling stake in UK-based broker
Sponsored Content
Pricing outlook for the UK travel insurance market – Pearson Ham
News
Prices rise across personal lines sector in January 2024
News Analysis
TechTalk: Gibraltar making moves to attract innovation
News
Travel insurance distribution platform for UK brokers launched
News
NatWest teams up with Allianz Partners to bolster travel insurance offering
News
Blink Parametric rolls out flight disruption solution to travel insurance brand
News
Surge in cruise passengers claiming for missed port incidents
IT Interview
Personalised cover key for UK travel insurance customers – Cover Genius
News
Staysure Group appoints new chief executive
News
‘Immense potential’ for parametric insurance in UK market
News
Allianz Partners issues statement about contract dispute with Revolut
Sponsored Content
UK travel insurance sector undergoing post-Covid pricing evolution – Pearson Ham
News Analysis
The most complained about products in UKGI
News
New accident, absence, health and travel insurance MGA launches
Internet of Things
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News Analysis
Briefing: Biba Conference likely to see technology top the agenda
Sponsored Content
Q&A: ICEYE on the utility of satellite data for flood damage mitigation
IT Interview
Andy Holmes: Maintaining public relevance means breaking ‘two tablets of stone around insurance’
News
Broker CEO Forum: Generative AI to become ‘really interesting’ tool for brokers selling data poor lines
News
Video: Relive the 2023 Tech and Innovation Awards
News Analysis
Revealed: Who won at the Tech and Innovation Awards 2023?
News
Humn.ai partners with insurer to boost taxi fleet market presence
BIBA
Biba Backchat: Best of 2023 conference freebies
News
Autonomous vehicles will allow insurers to become ‘disruptors’
News
Property and cyber markets must get on same page to prevent cover ‘gap’ for cyber-related physical losses
News
Proprietary insurance data has influenced changes to Tesla vehicle design – Elon Musk
IT Awards 2022
Insurance Times Awards 2022: Excellence in Technology - Service Provider finalists revealed
IT Awards 2022
Insurance Times Awards 2022: Zurich uses ‘untapped’ data ‘to achieve safer, smarter and more sustainable buildings’
IT Awards 2022
Insurance Times Awards 2022: ‘The customer comes first - always’, says FloodFlash
IT Awards 2022
Insurance Times Awards 2022: FloodFlash believes ‘those most at risk are being left behind’ when it comes to insurance
News
Insurance Times Awards 2022: Matrix IQ is ‘trailblazing a completely new approach’ in fleet risk management
Analysis
Opinion: The myriad roles of technology
Analysis
Brokers should prioritise ‘critical’ cloud security following largest ever DDoS attack
Analysis
Dynamic IP addresses cause ‘big challenge’ for underwriters using cyber risk rating reports
Analysis
Insurers must be alert to the threat of physical damage from cyber attacks
High Net Worth
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Backchat: Bard of Salford pens peculiar claims inspired poetry
News
Zurich to evolve propositions to boost growth in 2024
News
Insurance warning issued as value of lab grown diamonds plummet
News
Fraudulent activity surrounding luxury watch claims ‘as high as 50%’
News
Aviva issues Valentine’s warning amidst surge in high-end jewellery theft
News
Luxury watch theft ‘growing concern’ for insurance sector
News
Clear Group buys London-based high net worth broker
News
Insurance Times Review of the Year – Q1 2023
News Analysis
Jon Dye: Hiscox’s broker partners ‘absolutely front and centre’ to growth ambitions
News
Broadway Insurance Brokers ‘exceeds ambitions’ as corporate and private assets soar
News Analysis
MGA learnings for 2023 and missions for beyond
News
Broker attention needed as HNW clients express underinsurance concerns – Ecclesiastical
News
HNW collectors want more risk guidance to protect possessions
IT Interview
Ann Owen: How Aviva is targeting a ‘market-leading’ position in the HNW sector
News
Ardonagh Advisory confirms duo of new acquisitions
IT Interview
Helena Evans: From 19 year old loss adjustor to first female managing director
News
Biba Manchester deputy chairman joins Broadway Insurance Brokers
News
Flood Re grows policy numbers and GWP despite profit drop
News
Zurich UK floats withdrawal from home and motor broker distribution
News
Underinsurance spikes among broker HNW clients – Ecclesiastical
Business Interruption
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Backchat: Bard of Salford pens peculiar claims inspired poetry
News
New creatives scheme announced for recently launched broker
News
Startup looking to disrupt market and build trust with new profit-share model
News Analysis
Superscript enters next phase of accelerated growth with SME focus
News
New suggestions made for BI policy wordings in insurance book
IT Interview
Marion Jones: UK entertainment insurers facing pressures as Hollywood writers’ strike ends
News
Brokers key in emerging cyber risks education – Aviva
News Analysis
Chief executive impersonation fraud rises during economic downturn and AI explosion
News Analysis
Markel’s ‘significant digital investment’ reflected in improved eTrading results
News
Allianz Trade launches new cover to tackle rise in employee fraud
IT Interview
Ben Legg: eTrade SME commercial sector ‘quite competitive’ but opportunities ahead
News
Ecclesiastical enters new sector following broker demand
News Analysis
If a solar flare storm struck earth tomorrow, is the insurance industry ready?
News
Lukango and specialist insurer ink partnership to ‘demystify insurance’ for small businesses
News Analysis
Briefing: Lloyd’s of London’s NHS plan flies in the face of rising exposure fears
News
West End theatre group to sue Allianz over alleged BI failure
IT Interview
Damian Glynn: The BI expert aiming to inspire the next generation of loss adjusters
News Analysis
Briefing: Climate change sees risk managers demanding shift from insurers
News
Cadbury owner settles legal battle with Zurich over $100m NotPetya cyber claim
News
Cyber attacks rise among SMEs while cover levels remain low – Aviva
Software Platforms
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News
HugHub chief executive retires
News
Ageas UK appoints head of claims data and analytics
News
APIs can act as ‘operational steroids’ for underwriting processes
News
Ardonagh Advisory taps low code to accelerate digital transformation
Sponsored Content
Learning the ways of the underwriting workbench – Optalitix
News
Marsh taps into digital trading platform to advance digitisation strategy in London market
IT Interview
Peter Thompson: Uinsure’s technology is ‘embedded insurance coming to life’
News
Predictive data key for ‘competitive edge’
News
Uinsure ‘on the road to accelerate growth’ following minority PE investment
Sponsored Content
Building storm resilience – Gallagher Bassett
News Analysis
Commercial lines digitalisation must accelerate to avoid risks – IS2
Research
Industry looking to finally apply itself to eTrading
IT Interview
Q&A: Lorega ‘recognises the importance of face-to-face’ trading
IT Interview
Q&A: Pen Underwriting talks helping its broker partners ‘win and retain business’
IT Awards 2023
Insurance Times Awards 2023: Vipr cuts data lag times in E&S/Speciality business process
IT Awards 2023
Insurance Times Awards 2023: McKenzie Intelligence’s global events observer ‘one-of-a-kind’
IT Awards 2023
Insurance Times Awards 2023: IS2 helps Markel achieve significant cost savings
IT Awards 2023
Insurance Times Awards 2023: DistriBind looks to eliminate reliance on spreadsheets with new offering
IT Awards 2023
Insurance Times Awards 2023: Winn Group hails ‘unparalleled’ expansion and evolution
IT Awards 2023
Insurance Times Awards 2023: Xceedance and driving success across the insurance value chain
Covid-19
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News
New suggestions made for BI policy wordings in insurance book
IT Interview
Personalised cover key for UK travel insurance customers – Cover Genius
News
Moving to the cloud ‘inevitable’ for smaller brokers
News
The responsibility insurers and brokers need to have to SMEs
News
Insurance managers trying to do ‘more with less’ as workloads rise
News
Insurers’ service for brokers is still key challenge – Bravo Networks
News Analysis
The Big Question April 2023: How can the insurance industry help improve current motor repair network models?
News Analysis
Opinion: Insurer service ‘disconnect’ for brokers still impacted by post-pandemic work models
News
Entertainment industry ‘not out of the woods yet’ despite recovery – Allianz
News Analysis
In Focus: Are broker schemes on the rise again?
News
West End theatre group to sue Allianz over alleged BI failure
News
Brits' confidence in overseas travel renewed as policy sales increase – World Nomads
News
Supply chain risk demands businesses’ full attention – Chubb
News Analysis
Briefing: Resilience partnership may point to the future of insurance
News Analysis
Opinion: Is Europe still the next phase of UK broking M&A?
Sponsored Content
Gallagher Bassett: What’s next for travel insurance?
News Analysis
Briefing: Could mass tech firm layoffs trigger ripple effect for insurtechs?
News Analysis
Briefing: Hybrid working creates opportunities - but the risks need to be understood
News Analysis
How is the industry faring ahead of the FCA’s Consumer Duty implementation?
News Analysis
Is flexible working right for brokers?
Unrated Insurers
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News Analysis
Revealed: Who won at the Insurance Times Awards 2023?
News
Markel launches product to address ‘pain points’ in construction industry
News
Avid Insurance Services launches its first GAP insurance product
Analysis
Michael Sicsic: FCA’s clamp down on price walking means industry needs to ‘get its act together’
Features
Briefing: Gefion bankrupt - why do brokers lose their senses with unrated insurers?
Features
Briefing: This is the biggest problem with MGAs…
Features
Briefing: We are all now worried about the FCA
Professional Indemnity
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News
Ecclesiastical reignites schemes partnership with insurance broker
News
RightIndem chief executive steps down
News
New creatives scheme announced for recently launched broker
News
PI-driven law firm closures fall to lowest level since 2019
News Analysis
Will insurers swipe right on covering dating apps’ unique risks?
News
Backchat: Mark Huxley to play ‘pivotal role’ at new insurance agency
News
Brunel launches new PI broker
News Analysis
MGA learnings for 2023 and missions for beyond
News
Backchat: Santa gets jolly well insured by Lloyd’s of London
News
Marsh and Beazley team up to offer contractors ESG performance-based PI cover
News
RSA Insurance expands Profin offering with D&C product
News
McGill and Partners enters legal liability insurance market with two new hires
Sponsored Content
Q&A: Chubb’s industry practice model
News
Movo reveals startup brokers ‘booming’ as network surpasses member target
News
RSA expands professional indemnity offering with new product for brokers
IT Interview
Ben Legg: eTrade SME commercial sector ‘quite competitive’ but opportunities ahead
News
Allianz Commercial bulk hires to create new financial lines team
BIBA
Tapoly chief executive joins Biba NetMGA advisory board
News
Biba renews accredited contract with professional indemnity broker
News
PIB Group bolsters Bristol footprint with specialist broker buy
Telematics
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Aviva launches new telematics initiative for drivers
News
Howden Driving Data appointed by broker to provide telematics solutions
News
How is connected car technology reshaping premiums based on individual driver behaviour?
Sponsored Content
Don’t forget physical technology in insurance – Browne Jacobson
IT Interview
Paul Stacy: Market conditions ‘perfect’ for better application of telematics data
News Analysis
Briefing: Autonomous journey will test insurers’ ability to navigate risks
News Analysis
Is telematics undergoing a mass market transformation?
News
Copart UK continues expansion with new storage facility
News
Car insurance premiums seeing ‘alarming acceleration’ – Consumer Intelligence
News Analysis
Is telematics reaching a tipping point?
News
Howden announces UK launch of telematics service to help cut motor premiums
News Analysis
The Big Question April 2023: How can the insurance industry help improve current motor repair network models?
News
Average motor insurance costs saw largest recorded year-on-year jump – Consumer Intelligence
IT Interview
Liz Bilney: Brokers ‘begging’ for capacity encourages ex-Somerset Bridge Group boss to create new insurtech
News
Telematics allows consumers to take an ‘active part’ in their risk profile – Redtail Telematics
News
Markerstudy-owned firm aiming to ‘transform’ commercial fleet safety with AI proposition
News
Proprietary insurance data has influenced changes to Tesla vehicle design – Elon Musk
IT Interview
Adam Winslow: Retail business and HNW will form ‘the key axis of growth’ for Aviva’s personal lines arm in 2023
News
Aviva launches new young driver insurance product
News
Marmalade launches pay-as-you-go motor insurance for new drivers
Russia-Ukraine Conflict
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News Analysis
Briefing: Turning point for geopolitical risk in 2024?
News
Marsh McLennan expands cover of Ukraine shipping insurance facility
News
LMA releases updated hull and cargo clauses
News
Insurers need more data, policy and legal clarity to safely provide cyber insurance – Deloitte
News Analysis
Briefing: 1 January 2024 renewals evidence of the end of the world’s ‘holiday from history’
News Analysis
Briefing: New war facility in Ukraine a shining example of what insurance can be
News
Ukraine launches Marsh McLennan-supported war risk data platform
News
New marine insurance solution for Ukrainian grain corridor announced
News Analysis
Briefing: Can insurers put Ukrainian Black Sea exports back on track?
News
Lloyd’s backs new insurance product for people working in Ukraine
News
Marsh ‘exploring options’ after cover for Ukrainian shipments suspended
News
Marsh McLennan to help Ukrainian government access global insurance market
News
Lloyd’s, Aon and VIG team up to support Ukraine’s recovery and reconstruction
News
Airline insurance market seeing significant pricing pressure – Gallagher Specialty
News
Reduced risk appetite for political violence amid increasingly ‘unpredictable’ landscape – Howden
News
Marine insurance sector’s role in Ukrainian grain shipments has ‘saved lives’
News
Cyber criminals take aim at geopolitical targets and IT supply chain – CyberCube
News Analysis
Briefing: Marine insurers hope Ukraine war anniversary will not leave them in sea of claims
News
Ransomware and cyber war wording innovation named in 2023 tech predictions – DAC Beachcroft
News
Climate change, cyber risks and ESG top sector challenges for 2023 – RPC
Marine
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News
Concirrus moves into profitability after 204.6% revenue boost
News
Ardonagh Specialty’s Price Forbes moves all business lines to Whitespace
News
LMA releases updated hull and cargo clauses
News
Newly launched MGA secures £1.6m investment from BP Marsh
News
Pen to continue investment in digital and in-person trading after securing Lloyd’s box
News
Marsh McLennan launches new facility offering insurance for Black Sea grain shipments
News
High Five: Catch up on the biggest stories this week
News
New marine insurance solution for Ukrainian grain corridor announced
News Analysis
Briefing: Can insurers put Ukrainian Black Sea exports back on track?
News Analysis
Marine insurers told they cannot leave clients all at sea with increased net zero ambitions
News
Marsh ‘exploring options’ after cover for Ukrainian shipments suspended
News
Vessel Protect to better broker offering with new maritime and security risk hire
News
RSA Insurance expanding marine offering with superyacht practice
News
Pen Underwriting makes splash into specialist marine sector with acquisition
News
New marine casualty claims guidelines launched
News
Marine insurance sector’s role in Ukrainian grain shipments has ‘saved lives’
News
AR deal sees broker moor to marine sector
News Analysis
Briefing: Marine insurers hope Ukraine war anniversary will not leave them in sea of claims
News
Reinsurers’ retreat leaves marine underwriters to sail alone in a sea of rising risks
News
Aston Lark expands marine business with purchase of N&G book
Solvency
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News
Financial reforms ‘only effective’ if taken advantage of by insurance sector – Secretary to the Treasury
News Analysis
Briefing: Upcoming industry ‘stress test’ should pose no problems for UK insurers
News Analysis
Gibraltarian insurers still reporting lower solvency positions than UK
News Analysis
In Focus: How will Solvency II reforms affect general insurance?
News
Opportunity for Solvency II reform is ‘significant’ – Amanda Blanc
News Analysis
The Big Question January/February 2023: How can insurance firms help SMEs amid increased business insolvencies?
News
Current solvency capital requirements not limiting investment from general insurers – GlobalData
News Analysis
Briefing: ‘Casualties’ could arise in insurtech sector due to ‘funding shortfalls’
News
Recession hits construction firms hard
News
Lloyd’s of London’s reserving for Ukraine crisis is a 'sensible reserve position’
News
Lloyd’s receives regulatory approval to establish second PCC
Analysis
Inflation-driven underinsurance demands tough talk from brokers
Analysis
Opinion: Value add support services must be promoted to avoid cover corner cutting
News
Climate change will become a ‘persistent drag’ on insurers’ profitability
News
Devon-based broker no longer trading after compulsory liquidation
News
Insurers must prepare to pay interim material costs for cashflow concerned builders
News
Broker warns many classes still challenging as industry prepares for 2022
Analysis
Briefing: Has Solvency II impacted Gibraltar’s attractiveness?
News
FCA launches consultation to crack down on appointed representative model
News
FSCS to protect customers as MCE’s Gibraltar MGA fails
Brexit
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News
2024 outlook for UKGI ‘remains challenging,’ but regulatory opportunities lie ahead – Deloitte
BIBA
Davies looking to expand international footprint into Europe
News Analysis
The Big Question April 2023: How can the insurance industry help improve current motor repair network models?
News Analysis
Briefing: Cost of living crisis warrants consumer cover rethink
News
Supply chain risk demands businesses’ full attention – Chubb
News
Technology and data pose fresh challenges for insurance sector’s trust issues
News Analysis
‘Insurers will have to rely on brokers’ if post-Brexit tax changes come to fruition
News Analysis
Gerry Ross: Commercial motor sector still going through the gears in face of ‘systemic’ challenges
News
Successor has ‘urgent task’ on hands as prime minister Liz Truss resigns
News
Insurance industry welcomes Liz Truss as new prime minister
News
Labour shortages and inflation bite for UK businesses – Bank of England
News
Brokers set for key role around possible post-Brexit IPT changes
News
UK government publishes Financial Services and Markets Bill
News
Arron Banks loses defamation case against freelance journalist
News
Government proposals to scrap annual MOTs could see increase in ‘unroadworthy vehicles’
News
Government seeking to double Solvency II regulatory threshold for industry
News
Bill scrapping Vnuk ruling in UK enters third reading in House of Lords
News
76% of Brits do not understand health insurance cards – Direct Line
News
Bank of England launches Solvency II survey to explore cost compliance
News
Supply chain shocks and waning confidence amid Ukraine-Russia war – Allianz Trade
Insurance Ombudsman
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News Analysis
Briefing: If claims is the shop window, I’m not buying
News Analysis
Complaints handling not up to scratch as complaints volumes soar
News Analysis
What does the FCA’s actions on Gap mean for the future?
News Analysis
The most complained about products in UKGI
News Analysis
Briefing: Consumer service vital after Luton Airport car park fire
News Analysis
Briefing: FCA comes out swinging for insurance outliers
News Analysis
FOS complaint volumes surge as Consumer Duty deadline looms
News
FCA is ‘an impediment to the effective working of the market’
News
UK government publishes long-awaited Building Safety Bill
News
FOS annual data reveals spike in insurance complaints
News
Claim on burned down £760,000 home rejected after bedroom miscount