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Is the industry doing the ‘right thing’ when it comes to AI?

By 2024-01-03T08:00:00

AI and Human

’It’s essential that, when incorporating AI, the industry does the right thing by thinking about AI from the consumer perspective,’ says head of marketing

The insurance industry has been particularly focused on employing artificial intelligence (AI) to address pain points, with claims processing standing out as a prime example.

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