Delegates attending a recent Insurance Times and ICEYE roundtable explained that the increased frequency of storms was stretching the industry’s resources to the limit
Industry must improve its communication with customers to mitigate flood of FOS complaints
Following the release of Insurance Times’ 2024 Five Star Rating Report: Commercial and Personal Lines, deputy editor Yiannis Kotoulas sat down with an expert panel to discuss what factors make for excellent broker service
’Handlers are becoming increasingly frustrated by challenges around delays and customer communication,’ says chief executive
Insurance Times rounds up the biggest stories from this week
’The latest pricing data suggests the relentless rise in prices may finally be turning a corner,’ says head
Insurance Times asks industry experts what impact parametric policies can have on climate-based claims processes
’Insurers continue to be there for affected homeowners, with payouts hitting record levels,’ says policy adviser
’The dismantling of the car park has been a precise and painstaking process,’ says chief executive
A Formula One debut, a female insurtech chief executive gets recognition, claims inspired poets and insurtech partnerships – what has the insurance industry been up to of late? You heard it here first…
’Significant and sustained cost pressures faced by insurers, such as a 31% rise in repair costs over the last year, have impacted on the cost of cover,’ says manager
Glyn Brookes-Humphrey, director of operations for the North at Woodgate and Clark, discusses how the industry can better prepare for claim surges
’Insurance may seem like a mundane realm, but as the poems show, it’s a rich tapestry of human chaos, from tragedy to comedy and beyond,’ says poet
’Our broker and insurer relationships can now benefit from EL/PL expertise that would previously be outside of our remit,’ says head
’In the year ahead, it’s likely that our service will see increasing levels of complaints,’ says chief executive
’The sharp rise in insurance prices is inevitably taking its toll on levels of customer trust in the sector,’ says managing director
The findings of the regulator’s multi-firm review have identified some failings in motor total loss claims
’The outcome risks undermining the intention of the whiplash reforms,’ says association
The awards are designed to recognise the best and brightest in the UK insurance claims sector
People with mixed injury claims can claim full common law compensation for their non-whiplash injuries at the same time as the statutory tariff payment for whiplash, the court has ruled