Analysis

James Nicholson: From graduate scheme to Zurich’s chief of claims

By 2023-10-25T10:57:00

james-nicholson-index

’Working for an insurance company – specifically in claims – allowed me to apply my law degree,’ says chief claims officer

The circumstances of James Nicholson’s entry into the insurance industry will be unfamiliar to many readers. Unlike the vast majority of those in the insurance trade who stumbled into the sector, he deliberately chose insurance with the intention of “understanding customer needs” in the claims space.

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