Insurer Interviews
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News Analysis
Steve Bashford: Arch’s strategy is bringing ‘London expertise to the regions’
’Our message is that we deal with brokers the way they want – we’re not going to force anybody to take an optimised trading route irrespective of premium size,’ says chief executive for UK regions
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IT Interview
Tim Bailey: ‘Attracting and retaining talent’ vital to Zurich’s success
Since taking the helm, nurturing a pipeline of diverse talent has been one of the main priorities for Zurich’s chief executive
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IT Interview
Owen Morris: Aviva’s personal lines growth is centred on being consistent, not ‘flashy’
Personal lines managing director is ‘fairly ambitious’ for 2024 and will be vigilant for ‘exciting opportunities’ around new products
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IT Interview
Jason Storah: Brokers are ‘fundamentally important’ to Aviva
Although new UKGI boss didn’t expect to move away from his Canadian business leadership, he swiftly recognised the ‘really big opportunities’ present in the UK market
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IT Interview
Jason Storah: Aviva’s Probitas buy marks ‘win-win’ to accelerate ‘organic ambitions’
The purchase gives the insurer instant ‘scale’ in the Lloyd’s market, says UKGI chief executive
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IT Interview
Bill Bradshaw: FM Global able to take ‘a really long-term view of risk’ where climate is concerned
’What is important is that we have the data that allows us to make really good decisions and look for innovative solutions,’ says operations manager
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News
‘Integration and transformation’ the drivers for RSA this year – Ken Norgrove
’Brokers ultimately decide who wins in the commercial space,’ says chief executive
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IT Interview
Claud Bilbao: ‘Size matters’ as medium-sized businesses face cyber attacks
’These significant financial implications affect businesses across all sectors and of all sizes, but some are more heavily targeted than others,’ says UK underwriting director
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IT Interview
Bob James: Lloyd’s prefers sector-wide ‘criticism’ of project delays instead of unsafe Blueprint Two delivery
’I would rather take criticism [about the delay of Blueprint Two] then push the date and have a platform that has a flaw that [would] be problematic,’ says chief operations officer
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News
Aviva prioritises internal regional improvements to demonstrate ‘commitment to supporting brokers’
Aviva is ’constantly trying to listen to feedback’ from broker partners, says managing director of UK mid-market
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IT Interview
Mike Latham: Talent gap threatens service quality
’The insurance industry has to raise awareness and increase the knowledge of what insurance is all about,’ says chief executive
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IT Interview
Caroline Dunn: ‘Accelerated AI development’ and ‘sustainability’ will continue to be ‘key themes’ in 2024
’We are constantly challenging ourselves to enhance our processes, ensuring a focus on delivering value-added services,’ says chief underwriting officer
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News
‘More work to be done’ to address looming DEI challenges for 2024 – Ican
’The increase in events focused on DEI, along with rising attendance at these functions, demonstrates a growing engagement among employees,’ says cofounder
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IT Interview
Colm Holmes: Brokers will see ‘fruits of our new strategy’
The Allianz chief executive talks exciting plans for the new year
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IT Interview
Festive reflections: James Cowen
As the festive period comes to a close, deputy news editor James Cowen reflects on his first year at Insurance Times and what he hopes for 2024
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IT Interview
Insurance Times Advent Calendar: Ant Middle
For the 23rd day of advent, Ant Middle, chief executive at Ageas UK, talks industry achievements and some Lego alternatives
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IT Interview
Insurance Times Advent Calendar: Stuart Reid
For the 22nd day of advent, Stuart Reid, Insurance Times columnist and chairman at Partners& and Pikl, talks remarkable resilience and insurer service
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News Analysis
Jon Dye: Hiscox’s broker partners ‘absolutely front and centre’ to growth ambitions
The Hiscox UK chief executive speaks to Insurance Times about his journey into the role and his plans for the insurer
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IT Interview
Insurance Times Advent Calendar: Steve Gibson
For the 19th day of advent, Steve Gibson, managing director of Avid Insurance, explains why the MGA space is an ‘exciting environment’
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News
Backchat: Santa gets jolly well insured by Lloyd’s of London
Parcel piracy is an ‘interesting risk’ for Santa, but it’s ’not the biggest’, says Insurance Museum trustee