Claims Technology
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NewsMore UK claims handlers ‘increasingly frustrated’ by delays and communication
’Handlers are becoming increasingly frustrated by challenges around delays and customer communication,’ says chief executive
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NewsOndo increases LeakBot deployments in UK
’We expect the out turn for the year to be in line with market expectations,’ says chief executive
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NewsInsurance industry not matching customer expectations for green parts – Solera
’Insurers and garages can play a vital role in helping customers understand the green options available,’ says managing director
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Sponsored ContentBuilding storm resilience – Gallagher Bassett
Sponsored content: Gordon Vater, managing director of Gallagher Bassett Technical, provides five tips to help insurers prepare for the impacts of severe weather
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NewsIs the industry doing the ‘right thing’ when it comes to AI?
’It’s essential that, when incorporating AI, the industry does the right thing by thinking about AI from the consumer perspective,’ says head of marketing
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Sponsored ContentQ&A: ICEYE on the utility of satellite data for flood damage mitigation
Sponsored: Rupert Bidwell, vice president for insurance solutions at ICEYE, talks to Insurance Times about the power of leveraging satellite technology
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NewsEdgeley calls for ‘closer collaboration between insurers and brokers on insurer service
For Edgeley, there is a need for closer collaboration between insurers and brokers to ensure efficient ’client service’
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IT Awards 2023Insurance Times Awards 2023: Finalists announced for Claims Partner of the Year
Eight firms have been shortlisted for the Claims Partner of the Year category at this year’s Insurance Times Awards
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IT Awards 2023Insurance Times Awards 2023: Sedgwick and Typhoon8 enable quicker turnaround on cash claims
Richard Sheridan, strategic development director at Sedgwick, discusses Sedgwick and Typhoon8’s entry for the Excellence in Technology – Service Provider award
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IT Awards 2023Insurance Times Awards 2023: GT Motive has ‘disrupted the market in a positive way’
David Vella, executive director at GT Motive, highlights the company’s efforts in the automotive sector as part of their bid for the Claims Partner of the Year award
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IT Awards 2023Insurance Times Awards 2023: Crawford TPA’s strategy seeks to enhance client experience
Wayne Brand, head of Crawford’s TPA UK and Ireland division, discusses their entry into the Claims Partner of the Year award
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IT Awards 2023Insurance Times Awards 2023: Business Partner of the Year finalists announced
Seven firms with eight entries are competing to win the Business Partner of the Year award at this year’s Insurance Times Awards
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Sponsored ContentDon’t forget physical technology in insurance – Browne Jacobson
Sponsored content: Tim Johnson, partner at Browne Jacobson, warns insurance firms not to forget the old kid on the block just yet
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NewsBroker CEO Forum: Generative AI to become ‘really interesting’ tool for brokers selling data poor lines
After picking the ‘low hanging fruit’ around machine learning, brokers ‘need to be thinking about’ how generative artificial intelligence can help bolster their ‘insight’ and ‘expertise’
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NewsAI can support ‘seamless claims’ but there’s ’no substitute for human skills’ – Sedgwick
’AI is brilliant at processing repetitive tasks,’ says strategy development director
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News AnalysisRevealed: Who won at the Tech and Innovation Awards 2023?
Some firms scored a hat-trick, others walked away with two awards and some made podium debuts at the Tech and Innovation Awards – was it you?
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NewsAspen appoints new claims management partner
’We are pleased to have selected a partner that shares our vision and values,’ says chief operating officer
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NewsMarco Perestrelo: ‘We have seen first hand how technology creates new experiences for customers’
’Esure has undergone a complete transformation,’ says head of claims technology
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NewsTechnology Champion of the Year 2023 shortlist unveiled
Seven technology trailblazers in the insurance industry have been shortlisted by the Insurance Times editorial team to pick up the accolade at the Tech and Innovation Awards 2023 – but who will be crowned the winner?
