TechTalk: AI code of conduct is a start – but ‘comprehensive governance structure’ still needed

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’While it’s possible to set general principles, how do you translate that into something that’s going to work for every company or use case?’ says head of analytics

On 31 January 2024, a group of 127 industry specialists launched a new voluntary code of conduct around the use of artificial intelligence (AI) in the insurance claims sector.

But what does the industry think?

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