Analysis

Briefing: Post Office scandal reawakens AI concerns

By 2024-01-26T08:00:00

Post Office

AI-powered chatbots have been known to hallucinate and spit out ‘unpredictable’ results, but could faulty software accounting systems from the late nineties be a sign of what’s to come with the technology?

For fans of the TV drama Mr Bates vs The Post Office, which renewed public interest surrounding the Post Office scandal there is a lesson to be learned – and it’s to do with the risks of emerging technology in insurance.

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