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Broker CEO Forum: Pandemic ‘upped the ante’ around staff welfare and mental health
Insurance industry has ‘a real fear’ around employee burnout, while insurtech investment indicates sector-wide ‘digital first’ focus is here to stay
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Broker CEO Forum: Aviva needs to keep brokers ‘sweet’ following business disposals
Industry thought leaders believe the insurer has been ‘a huge disappointment for shareholders over the years’
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Michael Sicsic: FCA’s clamp down on price walking means industry needs to ‘get its act together’
Managing director says the complexity and difficulty of the FCA’s pricing rules may push smaller brokers to seek acquisitions from bigger firms