Expert Views – Page 4
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Carpenters Group: Why are there no fraud checks on the OIC portal?
Donna Scully, director at Carpenters Group, emphasises that more data around bad behaviour on the Official Injury Claim portal must be released
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Managing the ever-present risk of cyber attacks – Ansvar Insurance
Sarah Cox, managing director at Ansvar Insurance, explains that awareness of cyber risks is a useful step in mitigating the potential damages of an attack
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The digital trends taking over this year – Gallagher Bassett
John Fearn, chief client officer for Gallagher Bassett UK, discusses the digital trends of 2023 and how leveraging innovation can create a competitive advantage in the marketplace
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Re-evaluating business models, goals and objectives in 2023 – Gallagher Bassett
Gordon Vater, managing director of the technical division at Gallagher Bassett, explores the main factors contributing to shifts in the insurance sector and shares solutions insurers need to know to leap forward this year
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One year on from the general insurance pricing practices regime implementation – Pearson Ham
Stephen Kennedy, director of insurance pricing at Pearson Ham, reviews the impact of the FCA’s pricing practices reform on premiums in the last year
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How insurers can achieve greater data fluency for a digital era – Mphasis
Anurag Bhatia, senior vice-president and head of Europe at Mphasis, discusses why more firms are seeking to put data ‘front and centre’ of their business strategies
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Solera: Are touchless claims a pipe dream or reality?
Bill Brower, vice-president of industry relations and claims solutions at Solera, discusses the role of technology in improving the claims journey
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Gallagher Bassett: What’s next for travel insurance?
The travel and tourism industry’s gross domestic product reached $8.35tr in 2022 and is expected to hit $9.6tr in 2023. Simon Hoskin, head of travel, accident and health at Gallagher Bassett, assesses what this means for the insurance industry
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Cost of living crisis is impacting insurance fraud – Carpenters Group
Donna Scully, director of Carpenters Group, explains how high cost of living expenses in the UK is affecting opportunistic and application fraud in the insurance sector
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Pearson Ham: What is the general insurance pricing outlook for 2023?
Stephen Kennedy, director of insurance pricing at Pearson Ham, provides his estimations as to the direction of travel for general insurance pricing next year
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Weathering macroeconomic storms through claims partnerships – Gallagher Bassett
Gallagher Bassett’s UK chief executive, Simon Pemberton, and chief client officer, John Fearn, assess the challenges being faced in the insurance industry today and how to best combat them
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How to get started with artificial intelligence in the insurance sector – Inawisdom
Alex Molinero, insurance lead at Inawisdom, explains how removing complexity and focusing on quick wins will ensure results in insurers’ digitalisation journeys
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The value of personalisation: Three ways a partner can help you deliver – Gallagher Bassett
Personalising policies to fit the needs of insureds’ can be challenging for insurers with a broad customer demographic. Gallagher Bassett’s chief client officer, John Fearn, highlights how a third party administrator can help
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Rising costs and supply problems deliver double hit for motor claims – Gallagher Bassett
Gallagher Bassett technical director Andy Sewell assesses the current rise in motor insurance claims inflation and what this means for insurers and brokers
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Intelligent document processing unlocks data insights – Inawisdom
Insurers and brokers should embrace new technologies such as artificial intelligence and they should do so as soon as possible, says Robin Meehan, founder and managing director of Inawisdom
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The virtual reality of fighting fraud – Carpenters Group
Donna Scully, director of Carpenters Group, reflects on the anti-fraud progress being made in the industry
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Staying a step ahead of cyber threats — Travelers
James Doswell, senior risk management consultant at Travelers Europe, explains how confidential data is the target for malware attacks
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Video-based e-signing is next step in industry’s digital transformation - OneSpan
Dan McLoughlin, field chief technology officer at OneSpan, details what technologies can help insurers and brokers provide ‘a near seamless process’ for customers
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Service personalisation is crux of competition to fulfil consumers’ rising expectations - Endava
Roy Murphy, partner at Endava, gives his opinion on how the insurance market has evolved its attitude in recent years
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Soft market in current climate would be chaos – Manchester Underwriting Management
Richard Webb, director at Manchester Underwriting Management, explains why he thinks a soft market would be ‘catastrophic’ amid claims inflation, global wars and UK leadership changes