Broker Analysis – Page 4
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News AnalysisBriefing: Tough times for brokers, but future remains bright
Matt Scott takes a view on the broker market’s prospects following the publication of this year’s Top 50 Brokers report
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IT InterviewDavid Flint: Lloyd’s of London’s first black broker
’It’s never nice to think that someone may dislike you because of your skin colour,’ says chief executive
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News AnalysisEarnings from broker schemes rise as hard market cycle persists
Insurance Times picks out the best and worst performing lines from data provided by schemes software provider SchemeServe
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News AnalysisThe Big Question November 2023: What is the strangest misconception you’ve heard about insurance?
Seven industry leaders discuss the likes of broker role misunderstandings, the outlook from younger people and innovation over reputation
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News AnalysisIn Focus: Insurer complaints are rising – so what is being done to improve claims service?
Industry experts discuss the complexity of claims and the innovations needed to improve the experience for consumers
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IT InterviewAnn Owen: How Aviva is targeting a ‘market-leading’ position in the HNW sector
The insurer’s managing director for HNW speaks to the ’insane’ last few years and how a defined strategy is driving the business forward
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News AnalysisBriefing: Insurer service concerns continue to rage
The overall picture of insurer service concerns is one of exhausted staff at both ends of the chain, missed deadlines and a distinct lack of autonomy and empowerment
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News AnalysisBriefing: Are apprenticeships the secret weapon in the war for talent?
Companies can benefit from hiring apprentices in multiple ways
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News AnalysisBriefing: New product launch points to clear shift towards climate change resilience for clients
The launch of a parametric product for climate risks may provide a glimpse into the future, says Jon Guy
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News AnalysisIndustry urged to stop getting ‘overexcited’ about trends and not go ‘all or nothing’ on AI
’The industry has a tendency to get really excited about things and we all go bells and whistles,’ says head of corporate and commercial claims operations
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IT InterviewHoward Lickens: Clear Group ‘deliberately fussy’ about M&A targets
’This will be by far the biggest year we’ve ever had and I’d expect that to accelerate,’ says executive chairman
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News AnalysisBrokers ‘appalled’ by how long it can take to get hold of insurers
’We’ve got too many examples where it is just too hard to speak to somebody at an insurer about a client,’ says chief executive
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News AnalysisOpinion: Can you afford to not compete?
Acting editor Yiannis Kotoulas discusses the increased attention on competitiveness within the insurance industry
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News AnalysisThe Big Question October 2023: How can insurers reduce complaints made about them?
The number of complaints made about car or motorcycle insurance to the Financial Ombudsman Service (FOS) surged between April and June 2023
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News AnalysisIn Focus: The emerging protection gaps concerning commercial brokers
’It is incumbent on us all to make sure we are having conversations with customers,’ says chief executive
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IT InterviewAnt Middle: Ageas has planted its flag firmly in personal lines brokered business lines
’We are a business that only succeeds if we can succeed with brokers,’ says Ageas chief executive
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News AnalysisBriefing: Is the commission model of remuneration under threat?
The insurance industry finds itself in a defining moment, says Stuart Reid
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News AnalysisBriefing: Can insurers put Ukrainian Black Sea exports back on track?
Many underwriters said they were likely to wait and see how the initial transits fared before committing to action
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News AnalysisRevealed: Who won at the Tech and Innovation Awards 2023?
Some firms scored a hat-trick, others walked away with two awards and some made podium debuts at the Tech and Innovation Awards – was it you?
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News AnalysisSME brokers grapple with ESG strategies in collaborative effort with insurers
’It may be possible to achieve alignment relatively easily by having a discussion about what ESG means and how it is relevant to the firm,’ says associate broker
