Story of the Day – Page 6
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News
Broker CEO Forum: Generative AI to become ‘really interesting’ tool for brokers selling data poor lines
After picking the ‘low hanging fruit’ around machine learning, brokers ‘need to be thinking about’ how generative artificial intelligence can help bolster their ‘insight’ and ‘expertise’
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News Analysis
AI adoption in commercial lines – what’s the deal?
Industry leaders share their thoughts on how the ‘different beast’ can be addressed
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News Analysis
Lloyd’s of London acknowledges historical connections to slave trade – but is the response sufficient?
Lloyd’s ’is holding its hand up and accepting responsibility for their involvement’, says chief executive
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IT Interview
Paul Stacy: Market conditions ‘perfect’ for better application of telematics data
’Without these vital ingredients, usage-based insurance propositions are unlikely to deliver reduced claims frequency and improved underwriting performances,’ says chief executive
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News Analysis
UK insurtech sector scoops silver for funding and deal count – Gallagher Re
After a ‘muted’ second quarter, the third quarter has seen a good number of deals and ‘there is no shortage of capital’ says global head of insurtech
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News Analysis
Skills gap in claims sector not helping with increased complaints about insurers
Insurers have a ’significant issue’ with attracting and retaining talent, says business development director
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News Analysis
The most complained about products in UKGI
Insurance DataLab analyses the latest ombudsman complaints data to find out which product lines – and which insurers – are receiving the most complaints from consumers
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IT Interview
Lisa Bartlett: Using my experience to address ‘frustrating’ talent shortage gap
’Insurance is an underrated career,’ says UK and Ireland president
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IT Interview
David Flint: Lloyd’s of London’s first black broker
’It’s never nice to think that someone may dislike you because of your skin colour,’ says chief executive
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IT Interview
Nigel Feetham: Gibraltar set to become the ‘jurisdiction of choice’ for the UK
Gibraltar’s minister for trade discusses growth opportunities and Solvency II in relation to the UK insurance market
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News Analysis
Insurance sector needs to ‘face into’ D&I challenges of recruitment
Three industry leaders discuss attracting and retaining talent in an increasingly digitised world
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News Analysis
Earnings from broker schemes rise as hard market cycle persists
Insurance Times picks out the best and worst performing lines from data provided by schemes software provider SchemeServe
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News Analysis
The Big Question November 2023: What is the strangest misconception you’ve heard about insurance?
Seven industry leaders discuss the likes of broker role misunderstandings, the outlook from younger people and innovation over reputation
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News Analysis
Insurer responds to broker complaints over service in the digital age
’There is a better dialogue we can have around digital,’ says chief executive
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News Analysis
In Focus: How will emerging technologies shape the future of insurance claims management?
Insurance Times asks industry experts how the transformative impact of emerging technologies will impact the future of insurance claims management
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News Analysis
TechTalk: AI uptick could see firms needing insurance to cover ‘mishaps’
While the onus for responsible use of AI currently lies with the regulator, should the insurance sector be addressing these concerns as a matter of priority?
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News Analysis
In Focus: Insurer complaints are rising – so what is being done to improve claims service?
Industry experts discuss the complexity of claims and the innovations needed to improve the experience for consumers
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IT Interview
Ann Owen: How Aviva is targeting a ‘market-leading’ position in the HNW sector
The insurer’s managing director for HNW speaks to the ’insane’ last few years and how a defined strategy is driving the business forward
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IT Interview
James Nicholson: From graduate scheme to Zurich’s chief of claims
’Working for an insurance company – specifically in claims – allowed me to apply my law degree,’ says chief claims officer
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IT Interview
Robin Gilthorpe: Helping the insurance industry achieve ’the name it deserves’
The ’key focus area for us in the coming year will be the UK market’, says chief executive