Artificial Intelligence – Page 3
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News
‘Significant shift’ expected in insurers’ approach to AI
Company highlights four challenges for insurers to watch out for as firms move beyond common AI uses
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AI code of conduct for insurance industry launched
’It’s a code built on general principles as much as detail,’ says director
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Greater focus on data optimisation needed to curb ‘costly’ AI implementation mistakes
Global chief strategy officer says ‘firms able to properly identify priorities’ will ‘find themselves pulling away from the pack’
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IT Interview
Spotlite Claims Q&A: AI a ‘learning curve’ for insurers in entertainment industry
’The use of new and emerging technologies is creating a new set of potential risks,’ says director
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News Analysis
Briefing: Post Office scandal reawakens AI concerns
AI-powered chatbots have been known to hallucinate and spit out ‘unpredictable’ results, but could faulty software accounting systems from the late nineties be a sign of what’s to come with the technology?
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Generative AI’s impact on the insurance industry and consumer – Lloyd’s
’A common theme in AI discussions is to say technology is not new to the insurance industry,’ says senior manager
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ERS to use more data to support brokers through new deal
’As a broker only insurer, it is important that we do all we can to support our partners,’ says active underwriter
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AI ‘essentially next industrial revolution’ and key 2024 theme – PeppercornAI
’Insurance providers will have no option but to collaborate with insurtechs delivering AI solutions,’ says chief executive
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AI ‘double-sided coin’ that needs ‘experiment-led approach’ in insurance
’We can’t be too eager to implement attractive solutions that might leave our customers or markets exposed,’ says senior manager
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Principal Insurance inks deal to access consumer behaviour data
’I have no doubt that it will help us to write better business more efficiently,’ says founder and managing director
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Manifesto 2024: Biba urges government and regulators to consult over AI regulation in insurance
’In the context of a dynamic AI regulatory environment, there is a growing recognition that suitable regulation needs to be in place,’ says manifesto
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News Analysis
AI tipped as ‘next growth area’ despite lack of broker investment
Cost was listed at the ’biggest barrier’ for brokers in terms of technology adoption says senior director in customer experience
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News
Face-to-face trading in underwriting room key for 2024 – Liiba
’It is the key thing the next generation of market leaders want to see,’ says Liiba
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IT Interview
Caroline Dunn: ‘Accelerated AI development’ and ‘sustainability’ will continue to be ‘key themes’ in 2024
’We are constantly challenging ourselves to enhance our processes, ensuring a focus on delivering value-added services,’ says chief underwriting officer
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Insurance to drive AI reforms as litigation risks increase
’We expect to see discrimination, bias and privacy concerns amplified as key risks and probable litigation targets,’ says partner
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Firms warned that AI could impact liability claims
’Organisations need to be aware of these risks and how best to mitigate them,’ partners say
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News
Is the industry doing the ‘right thing’ when it comes to AI?
’It’s essential that, when incorporating AI, the industry does the right thing by thinking about AI from the consumer perspective,’ says head of marketing
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IT Interview
Festive Reflections: Clare Ruel
Wrapping up the festive period, technology editor Clare Ruel takes a jolly look back at 2023 and what she hopes for the year ahead
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News
Lockton teams up with Artificial Labs to bolster processing of insurance contracts
’We are proud to be one of the first brokers to bind a genuinely data-first MRCv3 in the market,’ says head of Europe operations and transformation
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IT Interview
Insurance Times Advent Calendar: Erez Barak
For the 13th day of advent, Earnix chief technology officer Erez Barak tells readers why he was ’struck by the significant boost in artificial intelligence’