Analysis

Could AI address ‘pain points’ in claims service for customers?

By 2023-10-18T07:00:00

Artificial intelligence

’The explosion into public consciousness has bled into the c-suite,’ says director

The place of artificial intelligence (AI) in the public and professional spotlight is not a new occurrence. AI development stretches back to 1955, when the term “artificial intelligence” was first coined in a proposal for a “2 month, 10 man study of artificial intelligence” submitted by John McCarthy, Marvin Minsky, Nathaniel Rochester, and Claude Shannon.

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