Analysis

In Focus: How insurtechs can bolster insurer service without compromising face-to-face interaction

By 2023-07-07T10:54:00

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’Certainly, the big topic of conversation is actually insurer service,’ says chief executive

According to George Hanks, principal at Oxbow Partners, insurtechs have gone from claiming they will turn the industry on its head to instead promoting themselves as a partner to incumbents.

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