Analysis

In Focus: Insurers must brace for property disrepair claims as CMCs’ interest is piqued

By 2022-12-14T15:29:00

mould, property disrepair, rent landlord

Counter fraud experts have seen cases where certain CMCs have encouraged vulnerable customers to pursue ‘exaggerated or unmeritorious claims’

Insurers must remain constantly alive to the changing ebbs and flows of fraudulent activity - especially as very few actors are more adaptable and mobile than fraudulent claims management companies (CMCs).

The insurance industry is all too familiar with this genre of CMCs and has encountered them in arenas such as payment protection insurance (PPI) and whiplash claims – but there is a new, growing line of business that counter fraud experts have their eyes on.

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