Interviews

Robin Hoekstra: Outworx plans to double in size by 2025 by continuing to serve UK brokers

2022-10-26T11:02:00

Robin Hoekstra

Although already expanding in its native South Africa, chief executive confirms that the outsourcing firm has plans to arrive in the UK next year to better support broker customers

Amid the sun-kissed beaches of coastal South Africa, where tourists from across Europe and Africa come to enjoy their holidays, a battle is going on.

The battle is to convince European and American businesses, such as insurers and brokers, that South Africa should be the premier choice when it comes to outsourcing business operations - ahead of the Philippines and India, the long-standing favourites of many Western companies.

Durban-based outsourcing company Outworx is right at the forefront of this challenge – and it views UK insurance brokers as important customers.

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