Interviews

RSA UK&I boss Ken Norgrove responds to two star broker service result

By 2022-04-04T10:22:00

Ken Norgrove

The chief executive admits that RSA’s broker service has been ‘at best average’

Editor Katie Scott quizzes RSA’s new UK and international chief executive Ken Norgrove on why the insurer only received a two star service rating from brokers in this year’s Five Star Rating Report for both personal and commercial lines.

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