Property claims inflation and digital support tools will continue to impact claims sector in 2022

hot air balloon, inflation, claims

Tackling property resilience following flooding presents ‘a lot of opportunity’ for insurance industry this year, while digital tools target ‘hyper-convenience’, notes Zurich’s UK chief claims officer

As the insurance industry heads more firmly into 2022, supply chain challenges and the associated property claims inflation, as well as the positive use of digital support tools at insurance firms, will continue to impact the claims sector, according to David Nichols, UK chief claims officer at insurer Zurich.

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