Interviews

Lucinda Charles-Jones: Doing the ‘right thing’ for employees will benefit customers too

By 2021-05-07T06:31:00

Employee wellbeing

‘Smart working’ will be as ‘transformative in the future of work’ as the introduction of computers

Insurance2025: The last year has been “challenging on many levels” yet has catalysed a push in businesses to force “innovation, experimentation, and creativity”. Emerging from the pandemic, doing “the right thing” for employees will be essential moving forward and in turn, benefit customers too, said Lucinda Charles-Jones, human resources director for UK and Ireland at AXA.

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