Regulation – Page 4
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News AnalysisBriefing: Post Office scandal reawakens AI concerns
AI-powered chatbots have been known to hallucinate and spit out ‘unpredictable’ results, but could faulty software accounting systems from the late nineties be a sign of what’s to come with the technology?
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News AnalysisBriefing: Who are the valuable organisations in our industry?
The benefits of the industry’s trade bodies are all too great to take for granted, says Stuart Reid
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NewsIncreasing insurance costs lead to rise in amount of IPT collected
’Collections broke £6bn in 2021/22, £7bn in 2022/23 and could now surpass £8bn through this financial year,’ says head
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IT InterviewGraeme Trudgill: How Biba is working with the FCA and bringing its 2024 manifesto to life
’We look at the challenges, we find a path forward and we get that ultimate solution in place,’ says chief executive
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NewsCyber tops UK risks for 2024 – Allianz Commercial
’The UK takes a different view on major risks to its global peers,’ says insurer’s UK managing director
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News AnalysisBriefing: Is 2024 the year the FCA gets tough on insurers?
All the signs point towards further regulatory activity this year
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NewsManifesto 2024: Biba calls for streamlined approach to regulatory reporting
Association says it calls for the FCA to accelerate its work to move to a more streamlined approach to data collections
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News AnalysisBriefing: Public pressure could see Biba’s IPT demands finally fulfilled
With an election rearing its head and major political parties keen to win over voters, insurance premium tax could be due a cut
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NewsInsurance to drive AI reforms as litigation risks increase
’We expect to see discrimination, bias and privacy concerns amplified as key risks and probable litigation targets,’ says partner
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NewsBosses showing signs of ‘over-confidence’ on D&I strategies ahead of FCA policy
’It’s interesting to see the confidence in the sector when it comes to progress being made on D&I policies,’ says UK head
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NewsInsurance Times Review of the Year – Q1 2023
Insurance Times looks at highlights from Q1 2023 in its review of the year
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IT InterviewInsurance Times Advent Calendar: Ant Middle
For the 23rd day of advent, Ant Middle, chief executive at Ageas UK, talks industry achievements and some Lego alternatives
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News AnalysisOpinion: Onto the next one
Acting editor Yiannis Kotoulas takes stock of the past year
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News‘Insurers have not got act together post-Covid’ to provide ‘simplicity’ in claims service
’With remote working, it’s really difficult, particularly with larger teams,’ says non-executive director
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NewsMotor insurance complaints continue to rise despite FOS warning
’What’s clear is that whatever the perceived issue, firms need to ensure they are treating customers with transparency and fairness,’ says chief executive
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News AnalysisBriefing: Insurers on red alert as FCA looks set to bare teeth over Consumer Duty
At a recent webinar, a compliance expert claimed the regulator had ’20 enforcement notices sat on their desk ready to go to insurers over the next quarter’
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NewsHighest ranked insurers for customer experience revealed
’The companies that have picked up gold awards this year have all demonstrated exceptional performance,’ says cofounder
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IT InterviewInsurance Times Advent Calendar: Jon Walker
For the 10th day of advent, Jon Walker, chief executive of Axa Commercial, highlights how the true spirit of collaboration can benefit the industry
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IT InterviewInsurance Times Advent Calendar: Johnny Timpson
For the seventh day of Advent, Gain cofounder Johnny Timpson talks about helping vulnerable customers and Succession – not the Waystar one
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IT InterviewInsurance Times Advent Calendar: James Nicholson
For the fourth day of advent, Zurich UK chief claims officer James Nicholson highlights some talent attraction-based positivity
