Claims – Page 3
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Sponsored ContentPartnerships build trust between insurers and claims management firms – Winn Group
Sponsored content: Mark Pallas, associate director and head of business development at Winn Group, suggets how the claims process can be improved to benefit customers
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NewsClaims handlers exposed to ‘second-hand trauma’ by ‘distressing claims’
’Respondents could recall at least one traumatic claim that has stayed with them,’ says member
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NewsVan insurance prices see highest annual increase in six years
’Premiums for the younger end of the market remain considerably higher,’ says analyst
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NewsEcclesiastical reveals surge in fraud claims – and the trends that are emerging
’Insurance fraud is a crime that continues to cost insurance companies,’ says claims director
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Sponsored ContentBuilding storm resilience – Gallagher Bassett
Sponsored content: Gordon Vater, managing director of Gallagher Bassett Technical, provides five tips to help insurers prepare for the impacts of severe weather
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NewsConcerns raised over FOS' 'stealth tax' plans for complaints
’This is no way to proceed,’ says executive director
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NewsLuxury watch theft ‘growing concern’ for insurance sector
’It is a common worry for underwriters, brokers and, of course, the individuals who are the victims of such crime,’ says director of private clients
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NewsClaims costs crank up motor premiums by 12% between 2023’s Q3 and Q4
Trade association confirms that motor insurance premiums have accelerated 34% year-on-year
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NewsTop 10 London market insurers for ‘outstanding’ claims service revealed
’Claims service across the London market has improved this year,’ says managing director
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IT InterviewSpotlite Claims Q&A: AI a ‘learning curve’ for insurers in entertainment industry
’The use of new and emerging technologies is creating a new set of potential risks,’ says director
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NewsInsurers warned as personal injury motor claims fall to record low
’The insurance industry cannot now claim that lower-value personal injury claims are responsible for rising motor premiums,’ says executive director
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NewsAgeas making ‘market-first’ move to better protect policyholders against extreme weather
’We are finding innovative ways to better protect our customers,’ says claims director
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News AnalysisBriefing: Post Office scandal reawakens AI concerns
AI-powered chatbots have been known to hallucinate and spit out ‘unpredictable’ results, but could faulty software accounting systems from the late nineties be a sign of what’s to come with the technology?
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NewsStorm damage among top three claims from property clients – Lansdown
’Regular property maintenance checks are key to ensure your home is weather-proof,’ says claims manager
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NewsSprout.ai set to overhaul claims processing ‘pain point’ with AI solution
’The insurance claims process is one of the biggest pain points for customers and insurers alike,’ says chief executive
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NewsNatWest teams up with Allianz Partners to bolster travel insurance offering
’We look forward to delivering peace of mind to NatWest Group’s customers,’ says chief sales and distribution officer
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NewsSurge in cruise passengers claiming for missed port incidents
’There are a number of key things that people need to consider,’ says brand manager
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IT InterviewPersonalised cover key for UK travel insurance customers – Cover Genius
Covid-19 was a catalyst for change in many lines, but travel insurance saw a major shift as UK consumers have become ’more savvy’
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NewsFirms warned that AI could impact liability claims
’Organisations need to be aware of these risks and how best to mitigate them,’ partners say
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NewsIs the industry doing the ‘right thing’ when it comes to AI?
’It’s essential that, when incorporating AI, the industry does the right thing by thinking about AI from the consumer perspective,’ says head of marketing
